Hello Diplocaulus! My name is David, i am a Microsoft independent advisor and a Microsoft product user like you. I am happy to assist you today.
what version of Desktop client do you use?
you can follow the guide in the link below to get this fix:
https://support.microsoft.com/en-us/office/show....
Do not hesitate to send a message if you need further assistance
Regards
Hi David,
Thank you for your response. What version of Desktop client? I don't know what that is. I posted the versions of Outlook and Windows in the OP. Do you need something else?
Regarding your link, the example shows that I should click on an up arrow icon as a first step, but there is no such icon in Outlook (see my attached screenshot). Unfortunately, the guide provides no context. Is it someplace else?
UPDATE: Found the solution:
