Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Question

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA"https://support.microsoft.com/en-us/office/fixes-or-workarounds-for-recent-issues-on-outlook-com-8c95d913-d96b-4065-9171-e1fa44b03ff5" rel="ugc nofollow">Fixes or workarounds for recent issues on Outlook.com - Microsoft Support > Duplicate contacts in Outlook.com [WORKAROUND]

Answer 1

Greetings - With a fair amount of shame and embarrassment, I am sending this follow-up to report the problem I previously reported was self induced. :(

It seems I changed my password recently, and was entering the wrong password when trying to access my Hotmail account.

Apologies to all for any inconvenience. Now, if you will pardon me while I go hang my head in shame.

(rb)

Answer 2

did not have team installed but installed to make sure it wasntsomewhereelse and have everything shut off no sync and still not able to receive emails

Answer 3

tengo el mismo problema, el ultimo correo que recibí es del 28 de abril y luego nada.

Answer 4

I'm only getting certain emails and not receiving important ones

Answer 5

I have not recieved and email for 2 weeks now....I still get junk mail though...I have done all your problemsolvers..new password...scanned my system..you say my e-mail is OK...whats up...i need my email to work now