HOW TO PERMANENTLY DELETE THE MESSAGE FROM RECOVERY FOLDER

Question

I want to permanently delete all the messages that I have deleted that is stuck in recovery folder but it just going back and forth from delete folder to recovery folder. I don't want to recover my email just want them permanently deleted. Any idea is greatly appreciated. Thank you

Answer 1

Hello Hiley

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

Click in the circle to the left of recovery to select all the click delete.

Answer 2

Hello Hiley

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

Click in the circle to the left of recovery to select all the click delete.

It does not delete it permanently. I used to delete a message it goes to recover item folder then I click the recover item and permanently delete. Now it just goes back and forth from delete folder to recover item folder. If I delete the message it goes to recover item and when I delete the recover item, it still shows in recover item but not deleted. I have been doing this back and forth for 2 hours now. Thanks for your response, appreciate it.

Answer 3

Ah... so delete isn't working. This definitely should not be happening if you click Delete -

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Now it just goes back and forth from delete folder to recover item folder.

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Instead of clicking the Delete button, press Delete on your keyboard. Does that make a difference?

If you select just a few do they delete and stay deleted?

Answer 4

Ah... so delete isn't working. This definitely should not be happening if you click Delete -

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Now it just goes back and forth from delete folder to recover item folder.
<<

Instead of clicking the Delete button, press Delete on your keyboard. Does that make a difference?

If you select just a few do they delete and stay deleted?

I tried to do that too, but it kept going back to recover item folder. This is sucks, I don't know why Microsoft change it. l rather let me the one deleting all my files in recover item. Now it's sitting in the recover item, and I don't when these files will be permanently deleted. I will just make a folder for deleted files just to be safe. Thanks so much for your response, appreciate it so much

Answer 5

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Now it's sitting in the recover item, and I don't when these files will be permanently deleted.

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they should be permentely deleted in 14 days.