Safelinks are truncated after 2048 characters in Microsoft Outlook Client for Windows 10

Question

Hi All,

I am facing a problem while opening a hyperlink which is more than 2048 characters long through Outlook 2016 client on Windows 10. When I click the link in the email. I am redirected to the link in a new browser window, but then I get an error as below.

When I try to do the same from web client (outlook.office.com), the link opens correctly and I am able to perform required action. When I tried to compare both the links I found that Windows outlook client truncates the URL to 2048 characters which leads to URL information being lost and causing the failure screen above. Is there a workaround for this?

Answer 1

I re-read your symptom and I am not sure if it's the same but Outlook does have a bug with long links, Outlook error “Cannot send this item” when replying to an email (microsoft.com).