Unable to get transcript, Certification and Credly

annabelle sclater 1 Reputation point

I have passed the Excel associate Exam, although when trying through my dashboard to access my transcript and certificate it reads 'having trouble accessing your certificate/ transcript, please try again or contact customer services', this has been the case for two day now so any help would be appreciated

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  1. Leon Laude 85,151 Reputation points

    Hi @annabelle sclater ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Certification Profile - Transcript forum over here:


    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,