Dear Caroline,
Good day! Thank you for posting to Microsoft Community. We are happy to assist you.
Based on your description, you want to know how to turn off junk mail completely in the latest version of Outlook.
I did some test from my side, please refer to the steps below:
- Click the Junk > Junk E-mail Options in the Home tab.
- In the Junk E-mail Options dialog box, check the **No Automatic Filtering. Mail from blocked senders is still moved to the Junk E-mail folder.**option. By now all email messages will receive regularly. However, those suspected spams are still moved to the Junk E-mail folder automatically, but not the Inbox folder.
- Click the Blocked Senders tab.
- Select all email addresses in the email list box, and click the Remove button.
I hope the information above can be useful. If there is any update or I misunderstand you, please feel free to let me know. I will continue to assist you. Your understanding and co-operation are highly appreciated.
Thanks for your precious time. Have a nice day!
Sincerely,
Sherry | Microsoft Community Moderator