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Outlook crashes when drafting emails

Anonymous
2024-03-25T13:09:01+00:00

Every time that I begin drafting an email in outlook, the app crashes after I have written 1-3 sentences. I have tried restarting my computer and the app but no updates are available. If I copy and paste text into the email box, then I can still send emails (sometimes) before the app crashes. I think the issue is with having the drafted email open.

I can use the website version of Outlook but I prefer the app so would like to get this sorted out. Any help would be very appreciated.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-08-02T15:24:45+00:00

    Please allow me to step in here.

    This is also happening with Outlook for Android. Difference: I don't get much further than 2-3-4 words, then the draft closes. Initially I thought I was hitting a wrong button, or something.

    Android v12

    Not yet encountered same on my PC.

    (Windows 10 with Microsoft 365)

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  2. Anonymous
    2024-08-09T10:47:26+00:00

    Outlook 365 has started crashing after I have typed a few words while I am writing emails.

    I have tried all the methods above without success.

    After some experimentation, I found it was crashing when I was writing in German or Italian, but not in English or French (and not when I entered random characters on the keyboard).

    I tried uninstalling and reinstalling the language packs, but this had no effect.

    I have found that disabling the automatic spellchecker prevents the crashes.

    In Outlook: File > Options > Mail > Spelling and Autocorrect > uncheck Check spelling as you type

    8 people found this answer helpful.
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  3. Anonymous
    2024-08-12T03:39:44+00:00

    I have the same problem. As soon i write in German, Outlook 365 crashes.
    I followed the advice of Evelyn Mathias and it works. I deactivated auto spelling.
    But even, when I am finished and try to check Review-Spelling and Grammar it crashes again.

    Even in save mode and all add on deactivated.

    if i try to switch to the new outlook everything is working OK, but this software is far from usable.

    Any solutions?

    3 people found this answer helpful.
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  4. Anonymous
    2024-08-12T08:05:58+00:00

    Same problem here.
    Trying to check the spelling in German crashes Outlook.
    No problem with German spellchecking in Word, though.

    3 people found this answer helpful.
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  5. Anonymous
    2024-08-12T08:35:35+00:00

    I have the same problem with the following Windows version:

    Edition Windows 11 Pro

    Version 23H2

    Installed on ‎27/‎02/‎2024

    OS build 22631.3958

    Experience Windows Feature Experience Pack 1000.22700.1026.0

    Outlook version:

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2407 Build 16.0.17830.20056) 64-bit

    Thanks

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