DKIM support for personalised domains on Microsoft 365 Personal & Family

Question

Personalised domains on Microsoft 365 Personal & Family were discontinued for new users as of November 30, 2023, but there are still a lot of users using them.

The lack of DKIM support is a problem, since there are increasing efforts to make SPF & DKIM mandatory in order for email to be received. Microsoft themselves acknowledge the need to enable DKIM: https://techcommunity.microsoft.com/t5/exchange-team-blog/authenticate-outbound-email-to-improve-deliverability/bc-p/4043722 

So when will Microsoft do the right thing and enable DKIM support for personalised domains on Microsoft 365 Personal & Family?

Answer 1

Hello Erol,

Thank you for posting in Microsoft Community.

I truly understand how you feel when it comes to DKIM support and personalize domains on Microsoft 365 subscriptions have been discontinued but is limited to new users, still there are existing ones. I indeed wanted to help, it just that we have limited resource and there is still no official announcement yet regarding when DKIM support will be enable for personalized domains.

What we can recommend is to really send a feedback directly to our development team. Please provide your experience as feedback to our developers. They'd love to hear from you about what's working well, what's not, and any ideas for improvements, including possible new features and functions. Your contribution will help us improve the user experience for you and all users around the world.

How do I give feedback on Microsoft 365? - Microsoft Support

Hoping for you consideration and cooperation on this matter.

Regards,

Prince R

Microsoft Moderator

Answer 2

Hello,

According to the page you supplied:

You'll need to be signed in to give feedback on Outlook.com or Outlook on the web. Once signed in, select Help to open the Help Pane and select Feedback at the bottom of the pane.

But there does not seem to be any "Feedback" link on that page:

Has the Feedback option been removed?

Answer 3

Hello Erol,

Thanks for the response.

Please try to use the outlook application.

Get in-app help for Outlook for iOS and Android - Microsoft Support

Regards,

Prince R

Microsoft Moderator