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new outlook not synchronize with my emails

Anonymous
2023-12-15T15:37:31+00:00

the new Outlook is synchronizing with my email while the old one was working very well. now I want to switch to the old one and there is no toggle to switch I need urgent help it is a big defect that interferes with my work.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-12-15T16:54:09+00:00

    Hello LOLO,

    My name is Oluwatosin and I’ll be more than happy to help you with your query." This is a user-to-user community forum. We do not have access to your account.

    I'm sorry to hear that you're having trouble syncing emails in New Outlook.

    Try resetting the Outlook app.

    Open Settings on Windows > Select Apps and Features Select the Outlook app, click on Advanced options > and scroll down to select Reset.

    To switch to Classic Outlook, Search for Outlook (not New) on your device, as both Outlook apps should be available on your PC.

    I hope this helps! Let me know if you have any questions.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best regards, Oluwatosin.

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