Added storage when will I get emails again?

Question

I just added more storage to my account. When can I expect to receive emails again. Thank you.

Answer 1

Hello Pamela,

Thank you for reaching out to the Microsoft Community. My name is Arjay and I'm happy to assist you.

If you had just upgraded your storage or purchased a subscription, it may take a couple of hours to reflect on your account. Try checking your Storage by visiting the link below. You can refresh the page to check if the additional storage is visible.

https://onedrive.live.com/?v=managestorage

You can also check to make sure that your purchase went through by visiting the link below.

https://account.microsoft.com/billing/orders/

For additional help and information, kindly visit the support site below.

https://support.microsoft.com/office/8fca6272-3427-4cce-a437-2c5ed84550a9

It's important to note that when your mailbox is full, all incoming messages are bounced-back to their senders with a non-delivery report. In order to receive those emails again, you will need to request from your senders to re-send them.

I hope my information was helpful. Let me know if you need any further help.

Regards, Arjay O.

Answer 2

Arjay,

 Thank you for your reply. My transaction went through and I was receiving emails not long after I added the storage space on the same evening. 

I was worried and I appreciate your quick response to my question.

 Thank you,

 Pam

Answer 3

You're very much welcome, Pamela. Have a great week!

Answer 4

You're very much welcome, Pamela. Have a great week!