Problem to schedule Microsoft Exam AZ900

Sergio Siqueira 41 Reputation points
2021-07-08T00:37:27.043+00:00

Hello, I'm trying to schedule Microsoft Exam AZ900 but I'm receiving an error about my profile, and with this I'm not able to proceed with the exam schedule. This is my first time using Pearson Vue and I just finished my profile on Microsoft Dashboard.

Note: I tried to schedule through "Internet Explorer", "Google Chrome" and "Mozila", but none of them worked.

Error: We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-07-08T01:04:21.66+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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