Daily software update group hasn't been created since 28/05/21 - how can we troubleshoot?

G O'Connor 96 Reputation points
2021-07-08T10:35:24.747+00:00

Hello all,

I'm relatively new to SCCM. Earlier in the year, set-up SCCM from scratch and had a SUG to create daily Endpoint updates that were being pushed out to a collection. Everything was working fine until 28/05/21 but it hasn't run since. I have a feeling it could be linked to a password change but don't recall specifying credentials for this process?

Here is a screenshot which may show the problem, you will see nothing has been created after 28/05/21.
113012-image.png

Any help diagnosing why this has stopped would be greatly appreciated.

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Jason Sandys 31,151 Reputation points Microsoft Employee
    2021-07-13T19:45:02.693+00:00

    Sorry, but that doesn't make sense. Clients can only use a single WSUS instance. Additionally, that doesn't explain why no updates are showing under All Software Updates in ConfigMgr.

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  1. G O'Connor 96 Reputation points
    2021-07-13T09:57:55.28+00:00

    To have no system center endpoint protection or Microsoft defender antivirus definition updates or critical updates for 2 months when it was happening daily?

    Sorry, very new to SCCM. Can you please explain how I can verify this?

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  2. G O'Connor 96 Reputation points
    2021-07-13T13:58:35.27+00:00

    Hi,

    Thanks for helping. This is what I am seeing:

    114236-image.png

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  3. G O'Connor 96 Reputation points
    2021-07-13T19:24:59.873+00:00

    We have a separate wsus server for updating clients. This new sccm server is just being used to manage endpoint at the moment.

    The clients will still be getting their updates direct from MS as that is the fall back. I'll keep researching why they are no longer getting them from this sccm server.

    Thanks for all of your help.

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  4. G O'Connor 96 Reputation points
    2021-07-14T05:19:28.48+00:00

    Perhaps that's where we are going wrong. We have a server called wsus which we use to push our security updates, etc. Client settings are pushed out through group policy and this seems to be working well. We setup the new server called sccm1 and deployed all the clients, we can see they are all managed. We followed a guide to configure endpoint updates but wanted to download theses endpoint updates to the new sccm1 server daily. For our existing wsus server, we synchronise manually. It seemed to work great for a few weeks hence the post but I'm sure you are correct and having updates in 2 places is causing the issue.

    Moving forward, I can look at deleting the rule and configuring it to point to our existing wsus server:
    https://learn.microsoft.com/en-us/mem/configmgr/protect/deploy-use/endpoint-definitions-wsus

    We are a 2 man team in a massive school and sccm has been a steep learning curve for us to say the least.

    Many thanks for all of your help with this.

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