Import a pst file into new outlook

Question

I just came on to the Microsoft hosting for my work emails. I have my emails from the previous hosting as a pst file. The new outlook is not showing me an option to import these into my account

Answer 1

I was FORCED to switch to the new outlook by the windows update the BROKE the classic version. I could no longer connect to my domain email (and cannot roll back the update), makes me ANGRY and the incompetence and lack of consideration by microsoft.

And now the new and UNimproved outlook running, and it is using my pst file, but the calendar entries are gone, the folders are gone, and all the sender names that were set up as Junk are gone. This makes me ANGRY.

I now have to keep the classic outlook open (for calendar and my saved email folders)

and the New outlook open for send/receive of emails.

My thoughts, the moron that forced the update to new, the moron that removed the import options, and the upper management that approved these should be FIRED.

Answer 2

Hi Ramesh,

Yes I have now done this and have two outlook New and Classic on my desktop. What were Microsoft thinking in developing a programme that was not backward compatible.

Answer 3

I had the same problem with the NEW OUTLOOK. I could not view my old archived .pst files. However I just managed to find a much simpler solution. Windows allows us to install and use BOTH the NEW OUTLOOK and the CLASSIC OUTLOOK at the same time. The CLASSIC OUTLOOK was still on my computer (it was not deleted), and I was able to add the icon on my taskbar (I have two OUTLOOK icons on my taskbar now).

I opened the CLASSIC OUTLOOK from my taskbar icon, and voila! All my previous email accounts, and all my archived .pst data files were all visible and available there. So I have decided to keep the CLASSIC OUTLOOK for my old .pst archived data files, and use the NEW OUTLOOK for my email accounts.

Answer 4

What if the classic/new toggle does not exist?

Answer 5

PST file with password... try using the Mail app in Control Panel to add a new data file and select the pst in question. Also, chk if ScanPST.exe is in Program files\Microsoft\Microsoft Office\Office15 which can usually clean-up pst files. may need to run scanpst.exe from that folder unless you can sort-out which dll's etc it requires and copy the pst to a folder off the root, so you can find it easily in the utility. There should be some articles on Microsoft.com. Also, the SARA Utility might be able to determine the issue. You can search for that on Microsoft.com, too. Just be sure to save multiple copies of the pst before trying anything, even trying to add it to your Office mail profile in control panel.

There may be some 3rd party utilities that can break the pst password lock, check with Corbettsoftware.com, they might have something.

My hunch is that since you do not think you actually had the file password protected, then there may be some corruption in the file that Outlook is finding and giving up too quickly. Also, make sure you get Outlook working with a new empty pst file first, then try to add the old pst as a 2nd data file.

Good Luck