IMAP support for NEW Outlook for Windows

Question

Hi,

Recently saw that you added support for iCloud accounts but still nothing for IMAP emails. Any word on when this will be available? After this feature is added, I can stop using the OLD Outlook desktop app.

Thanks

Stephen

Answer 1

HiStephenBuchsbaum

 

 

Greetings!

 

Thank you for posting in Microsoft Community.

 

Upon reading the description you have posted, it seems that you have an issue with Microsoft Office 365 wherein you want to know if when will be the IMAP emails added on the New Outlook for Windows as you have noticed that iCloud accounts is now already added and supported.

We understand, that you are quite looking forward for the other IMAP emails to be also added and supported by the New Outlook version.

However, we would like to let you know that the New Outlook for Windows supports Exchange-backed Microsoft 365 work or school accounts, Outlook.com accounts, and Gmail.

Currently, the new Outlook for Windows does not support other account types like Yahoo!, iCloud, or other account types connecting through POP/IMAP protocols. New Outlook for Windows also does not currently support On-Premises, Hybrid, or Sovereign Exchange deployments.

If you can’t add your Gmail account yet, please be patient as we roll this out to people worldwide. Users will see a call out when the ability to add a Gmail account is available for them.

In addition to beginning to support third-party email accounts, we have added features designed to make writing and managing emails easier and more fun. Some of those include:

• Rich editing, spelling, and auto complete suggestions powered by Microsoft Editor.
• The ability to send emails with polls to help make decisions quicker. (Work and School accounts only)
• Delay the delivery of an email for up to 10 seconds so you have a chance to “undo” sending – always an excellent feature if you have a typo or accidentally forgot someone on an  email – or just want to make a few quick changes.
• The ability to join a Skype or Teams call directly from the new Outlook for Windows.
• The ability to pin important emails to the top of your inbox – helping ensure you don’t forget to follow up on those most important messages.

Referenced links: Getting started with the new Outlook for Windows - Microsoft Support /Starting to support third-party accounts in New Outlook for Windows Preview (microsoft365.com)

Hope this helps,

 

Sincerely

Khou Sun

Microsoft Community Moderator

 

Hi Khou,

I think you need to learn more about the product you are supporting. Outlook for windows does support Yahoo & iCloud

but sill not IMAP. Please update your info from Microsoft.

Thank you

Stephen

Removed some sensitive information to protect your own data privacy

Answer 2

Hi, trying again today, 29 October

Put all my detains in for IMAP but the continue button is greyed out.

Why advertise setting up IMAP if it does not work.

Thanks Microsoft, another waste of time.

Cheers

david

Answer 3

I am not spreading misinformation. It is a non-functional system. The calendar functionality does not work.

For email:

"Automatic supplies are not supported for the account...."

"Categories are not supported for the account... "

"Mobile devices are not support for the account..."

and the calendar does not sync. I have tried for hours and hours. I have also attempted to contact a human at customer support, which is apparently not a service Microsoft provides. The message repeatedly says "thank you for calling, goodbye", and hangs up.

Regardless, can anyone help? Will this be fixed in the future?

Answer 4

That is a terrible response..... No IMAP and No Idea of when it will be rolled out in the US.....?

Answer 5

HiStephenBuchsbaum

Greetings!

Thank you for posting in Microsoft Community.

Upon reading the description you have posted, it seems that you have an issue with Microsoft Office 365 wherein you want to know if when will be the IMAP emails added on the New Outlook for Windows as you have noticed that iCloud accounts is now already added and supported.

We understand, that you are quite looking forward for the other IMAP emails to be also added and supported by the New Outlook version.

However, we would like to let you know that the New Outlook for Windows supports Exchange-backed Microsoft 365 work or school accounts, Outlook.com accounts, and Gmail.

Currently, the new Outlook for Windows does not support other account types like Yahoo!, iCloud, or other account types connecting through POP/IMAP protocols. New Outlook for Windows also does not currently support On-Premises, Hybrid, or Sovereign Exchange deployments.

If you can’t add your Gmail account yet, please be patient as we roll this out to people worldwide. Users will see a call out when the ability to add a Gmail account is available for them.

In addition to beginning to support third-party email accounts, we have added features designed to make writing and managing emails easier and more fun. Some of those include:

• Rich editing, spelling, and auto complete suggestions powered by Microsoft Editor.
• The ability to send emails with polls to help make decisions quicker. (Work and School accounts only)
• Delay the delivery of an email for up to 10 seconds so you have a chance to “undo” sending – always an excellent feature if you have a typo or accidentally forgot someone on an  email – or just want to make a few quick changes.
• The ability to join a Skype or Teams call directly from the new Outlook for Windows.
• The ability to pin important emails to the top of your inbox – helping ensure you don’t forget to follow up on those most important messages.

Referenced links: Getting started with the new Outlook for Windows - Microsoft Support /Starting to support third-party accounts in New Outlook for Windows Preview (microsoft365.com)

Hope this helps,

Sincerely

Khou Sun

Microsoft Community Moderator