Outlook and Iphone calendar syncing problems

Question

Outlook and Iphone calendar syncing problems

Anonymous

HI there. When I enter an appointment into my Outlook calendar on my iPhone (8 plus) it syncs with my iPhone. But when i enter an appointment in y iPhone calendar I don't see it in Outlook. Nor do i see it in Microsoft exchange on my laptop which is linked to my iphone Outlook app.

In some of the suggestions it says "2. Make sure that you have enabled the option to sync your calendar in the Outlook app on your iPhone. To do this, go to Settings > Passwords & Accounts > Outlook > toggle on the switch for Calendars." I don't have "Passwords & Accounts" in my iphone settings Any help would be fantastic. It only stopped doing this recently

Thank you

Janie

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2 answers

Answer 1

Anonymous

Hi there,

Have a good day!

May I know if you have any updates/replies on this issue?

I am looking forward to assisting you.

Best regards,

Doris V - MSFT | Microsoft Community Support Specialist

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Answer 2

Dear Customer,

Thank you for reaching out. I would like to provide some troubleshooting steps that may help resolve the issue.

Check Default Calendar Settings

Go to Settings → Calendar → Default Calendar.
Ensure that Outlook is selected as the default calendar. If it is set to iCloud or another account, events may not sync with Outlook.

Verify Outlook Sync Settings

Open the Outlook app on your iPhone.
Go to Settings → Mail Accounts → Outlook.
Ensure that Calendars is toggled ON to allow syncing.

Remove and Re-add Outlook Account

Go to Settings → Mail → Accounts.
Select Outlook, then tap Delete Account.
Re-add your Outlook account by selecting Add Account → Outlook and signing in again.

Update iOS and Outlook App

Go to Settings → General → Software Update, then install any available updates.
Open the App Store, search for Outlook, and update the app if needed.

If the issue continues after these steps, you may need to check with Microsoft Support or Apple Support for further assistance. Recent updates may have impacted calendar syncing behavior, and they might provide more insights on resolving the issue. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin. If you’re an end-user, kindly coordinate with your Office 365 Global Administrator for assistance.

I really hope that the information I gave above was helpful to you. Please feel free to reply below if you have any update or further concern.

Best regards,

Doris V - MSFT | Microsoft Community Support Specialist