Intel Bluetooth Reconnecting Loop

Question

Windows 10 - 1809 - 17763.253

It keeps disconnecting and makes an annoying sound as if I were removing an USB over and over again.

I tried disconnecting the wireless adapter but this keeps happening.

How do I fix this?

Images:

https://gyazo.com/159af2d20812a293f4744e934870bd83

https://gyazo.com/8b5f8df69a88b48d9b7065c96b3243b0

I've tried:

• Updating the driver
• Reinstalling the driver
• Use the troubleshooter

Are there any other safe bluetooth drivers? (aside from the intel)

I need to know if this is a driver or a mobo problem

Answer 1

Please try following and check after each step. Skip a step which you have already tried

I'm the original poster, I asked for help to post it because it wasn't letting me, I tried everything you mentioned and nothing worked, it got fixed by a way I didn't expect to work.

For people with the same problem, if none of the answers above worked for you, try completely shutting down the system, I don't mean to just "shut down windows", no, completely, turn off the Power Supply after shutting down the computer then turn it back on, power on the computer and that's it, I don't know why this worked.

Answer 2

Please try following and check after each step. Skip a step which you have already tried

1. Run Troubleshooters for Bluetooth and Hardware & Devices

Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot

1.1 Click Bluetooth and run the troubleshooter

1.2 Click Hardware & devices and run the troubleshooter

2. Take actions related to Bluetooth driver

Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >

A. Rollback the Driver

Click Properties > Go to Driver tab > If there is rollback option, click it

B. Uninstall the Driver

Uninstall > Reboot the computer > The driver will be installed automatically when you restart

C. Update driver from manufacturer's website

Your Bluetooth drive may need to be reinstalled from computer manufacturer's website. If you need my help to locate the driver on the website, please let me know following -

A. What is your computer's make and model? For example Lenovo T470

B. What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.

3. Head to following Microsoft help on Bluetooth issue and execute the steps there

https://support.microsoft.com/en-us/help/14169/...

4. Restart Bluetooth Support Service

Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

After so, right-click on it again, choose Properties, then ensure startup type is on Automatic

5. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

6. I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if above don't work for you. If not, I will provide further troubleshooting steps to you to solve this problem.

Source - https://answers.microsoft.com/thread/ccfa2f34-a...

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.