![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
Hello Haylee Hunter,
Thank you for posting this case in Microsoft Community!
Based on your description: You are experiencing frequent "Something went wrong" errors while trying to log in to Outlook. I need a full investigation and a fix for this serious issue. I would like to cooperate with you working on this case. To clarify this case, would you please provide more information for further investigation?
- Are you using Microsoft 365ora Business account(@xxx.onmicrosoft.com/@domain.com)?
- Or using Microsoft personal account type such as Outlook.com, Hotmail.com, Live.com etc?
- Have you tried to sign in Outlook Web via different browsers such as Microsoft Edge, Google Chrome, Firefoxetc?
- Have you also tried to sign in Outlook Web with InPrivate/Incognitomode through browsers if getting the same case?
- Have you tried with different network environment such as other Wifi, Internet, 5G/4G hotspot etc?
- If this case only exists on one specific device? Have you tried on different PCs?
- Have you checked with other users in the same organization if getting the same case?
For my suggestion, you may clean up the browser cache/reset browser to check again. You may also try to sign in Microsoft 365 homepage or other sites if there is any difference.
Please understand that the initial response may not resolve your case directly, but you can try my workaround and provide more useful information for further assistance, please feel free to let me know, I will keep assisting you.
Your understanding and patience will be appreciated.
Thank you!