Hi,
Thanks for your patience during my research. Based on provided information and consulting with our winapi support engineer, since the issue is also involve some third party applications and tools which we are not familiar with. We would suggest you could contact the third-party production supports for further troubleshooting.
Meanwhile I would suggest you could run netstat -a in a CMD windows with admin privilege to check if the port 4000 was in listening status.
Best Regards,
Sunny
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