Sharepoint 2019 on-prem/Onedrive sign in problem "There was a problem signing you in Code: 0x8004de81"

Tomas Hayes (Zedcom Tele & IT-Lösningar) 1 Reputation point
2021-07-14T12:45:06.133+00:00

Sharepoint 2019 on-prem/Onedrive sign in problem "There was a problem signing you in Code: 0x8004de81"

Need assistance with an Error that appears when clicking the sync button from a sharepoint site, which then opens onedrive prefilled with the domain/username. After clicking sign in it returns the error code: 0x8004de81
The same error occurs when signing in to onedrive directly.

regards,
T

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Allen Xu_MSFT 13,546 Reputation points
    2021-07-15T05:57:46.293+00:00

    Hi @Tomas Hayes (Zedcom Tele & IT-Lösningar) ,

    As per my search, I couldn't find any introduction or soluntion to error code 0x8004de81. Likewise, I couldn't reproduce this issue on my OneDrive end. It is hard to go on further troubshooting. I think the best way forward is if you open a service ticket to confirm with Micorosft on this exrror code so this can get resolved ASAP.

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