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BrianLaw-5541 avatar image
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BrianLaw-5541 asked Etienne-4319 answered

Setting Up Universal Print Canon Printers. Need proper URLs

I am trying to setup and test a Canon Image runner MFP with Universal Print for our Tenant. The printer has native Universal Print, it is asking for Azure Active Directory Authentication URL and Azure Active Directory Registration URL
I do not know which URLs to use and Microsoft Azure URLS are Many.
What should I do?

azure-ad-enterpriseapps
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JamesHamil-MSFT avatar image
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JamesHamil-MSFT answered

Hi @BrianLaw-5541 , have you looked at this article? It goes into detail on how you can setup universal print. I hope this helps! Please let me know if you have any questions.

If this answer helped you please mark it as "Verified" so other users may reference it.

Thank you,
James


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BrianLaw-5541 avatar image
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BrianLaw-5541 answered JamesHamil-MSFT commented

No afraid not. This is not for the Connector but for the Native Universal Print in newer Canon MFPs These printers have Universal Printing enabled nativley and therefore do not need the Print Connector

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Hi @BrianLaw-5541 , I'm sorry about that! I reached out to someone who should know the answer to this. I'll post back as soon as I get an answer.

Best,
James

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JamesHamil-MSFT avatar image
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JamesHamil-MSFT answered BrianLaw-5541 commented

Hi @BrianLaw-5541 , I received an update from the team. They cited this manual: https://oip.manual.canon/USRMA-4847-zz-CS-717-enUV/contents/devu-prt-various-univprt.html#869_h2_01

They commented that the URL should be pre-populated and do not need to change anything.

Please let me know if you have any questions.

If this answer helped you please mark it as "Verified" so other users may reference it.

Thank you,
James

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The prepopulated URLs did not work

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BrianLaw-5541 avatar image
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BrianLaw-5541 answered

The prepopulated URLs did not work

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JamesHamil-MSFT avatar image
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JamesHamil-MSFT answered

Hi @BrianLaw-5541 , sorry that this isn't working for you! Canon got back to me with updated information: The most possible cause is that you have not configured the proxy setting correctly on the device correctly. Could you please provide more detailed information (e.g. what error messages are displayed on the printer?), we could provide more information.

Thank you,
James

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Etienne-4319 avatar image
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Etienne-4319 answered

Is it possible to add Canon printers without connectors, got a doubt with following link: https://techcommunity.microsoft.com/t5/universal-print-blog/canon-and-universal-print/ba-p/1534849

@Canon UP support team?

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