Setting Up Universal Print Canon Printers. Need proper URLs

Brian Law 1 Reputation point
2021-07-20T17:52:20.437+00:00

I am trying to setup and test a Canon Image runner MFP with Universal Print for our Tenant. The printer has native Universal Print, it is asking for Azure Active Directory Authentication URL and Azure Active Directory Registration URL
I do not know which URLs to use and Microsoft Azure URLS are Many.
What should I do?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 21,621 Reputation points Microsoft Employee
    2021-07-20T18:26:56.163+00:00

    Hi @Brian Law , have you looked at this article? It goes into detail on how you can setup universal print. I hope this helps! Please let me know if you have any questions.

    If this answer helped you please mark it as "Verified" so other users may reference it.

    Thank you,
    James

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  2. Brian Law 1 Reputation point
    2021-07-20T19:17:59.36+00:00

    No afraid not. This is not for the Connector but for the Native Universal Print in newer Canon MFPs These printers have Universal Printing enabled nativley and therefore do not need the Print Connector

  3. James Hamil 21,621 Reputation points Microsoft Employee
    2021-07-23T20:56:03.613+00:00

    Hi @Brian Law , I received an update from the team. They cited this manual: https://oip.manual.canon/USRMA-4847-zz-CS-717-enUV/contents/devu-prt-various-univprt.html#869_h2_01

    They commented that the URL should be pre-populated and do not need to change anything.

    Please let me know if you have any questions.

    If this answer helped you please mark it as "Verified" so other users may reference it.

    Thank you,
    James

  4. Brian Law 1 Reputation point
    2021-07-23T23:17:49.82+00:00

    The prepopulated URLs did not work

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  5. James Hamil 21,621 Reputation points Microsoft Employee
    2021-07-27T20:15:48.407+00:00

    Hi @Brian Law , sorry that this isn't working for you! Canon got back to me with updated information: The most possible cause is that you have not configured the proxy setting correctly on the device correctly. Could you please provide more detailed information (e.g. what error messages are displayed on the printer?), we could provide more information.

    Thank you,
    James

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