i upgraded my profile and but i see i still can't record the meeting, its greyed out

Motodi Mabuza 1

Good Day, i upgraded my profile and but i see i still can't record the meeting, its greyed out

Motodi Mabuza 1 Reputation point

2021-07-21T10:09:20.897+00:00

Good Day, i upgraded my profile and but i see i still can't record the meeting, its greyed out
Lz._ 9,006 Reputation points

2021-07-21T11:24:23.207+00:00

Good day @Motodi Mabuza

It's highly probable nodody will respond to your case as you logged it with tag power-query-desktop and on my side I have no clue at all what you talk about re. recording a meeting when it comes to play with Power Query or PowerBI Desktop

My recommendation would be that you edit your initial post (see the little gear icon in the upper right corner of your post) and provide more information, context... AND revise the tag appropriately

Hope this makes sense

1 answer

Sharon Zhao-MSFT 25,096 Reputation points Microsoft Vendor

2021-07-22T00:50:56.87+00:00

@Motodi Mabuza ,

Welcome to Q&A forum!

Could you make a screenshot of your scenario?

If you mean that the Start recording feature in Microsoft Teams meeting, it’s suggested to confirm with your IT admin if he turns on Allow cloud recording for you in Microsoft Teams admin center as below:

For more information about Meeting policies in Microsoft Teams, please refer to this article.

Meanwhile, if I misunderstand your words, please give us more information about your situation. Thanks for your understanding.

If the response is helpful, please click "Accept Answer" and upvote it.

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Sharon Zhao-MSFT 25,096 Reputation points Microsoft Vendor

2021-07-27T09:21:49.86+00:00

@Motodi Mabuza ,

Do you check the setting in Teams admin center?

If you have any further question, please feel free to drop us a note.

If the reply is helpful, please feel free to accept is as answer to help more people with the same problem.

Have a good day!

Motodi Mabuza 1 Reputation point

2021-07-28T12:22:50.367+00:00

Good day

I seem to be struggling with the MS Teams and I cannot record as discussed before and now I have meetings that I cannot record, while I paid for the upgrade and I'm loosing out on the money. please I need help as soon as possible.

Regards

Sello

Motodi Mabuza 1 Reputation point

2021-07-28T12:24:16.607+00:00

Hi Sharon

Please can you take me step by step to the Microsoft Team Admin Centre.

Sharon Zhao-MSFT 25,096 Reputation points Microsoft Vendor

2021-07-30T05:15:00.38+00:00

@Motodi Mabuza ,
The link for Microsoft Teams admin center is https://admin.teams.microsoft.com. Then, follow the image in my first reply.

Sharon Zhao-MSFT 25,096 Reputation points Microsoft Vendor

2021-08-04T05:37:49.3+00:00

@Motodi Mabuza
Do you find the right place and check the setting now?

Motodi Mabuza 1 Reputation point

2021-08-04T10:00:15.153+00:00

Good day I'm still struggling, now it say my user name is unknown, but its the same one I use to login

Sharon Zhao-MSFT 25,096 Reputation points Microsoft Vendor

2021-08-06T05:42:04.87+00:00

@Motodi Mabuza
Do you mean that you cannot log in Microsoft Teams admin center?
It needs an administrator role. So, please make sure you have an admin account.
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i upgraded my profile and but i see i still can't record the meeting, its greyed out

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