Not able to register to an AZ 900 exam

Magali M 1 Reputation point
2021-07-22T07:26:59.92+00:00

Hello,

I am not able to register to an AZ 900 exam.
I receive this message:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum."

I followed the steps but it is not working. I contacted the Pearson support and they ask me to see with you.

Can you help,
Thanks,
Magali Morisot.

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  1. Vaibhav Chaudhari 38,736 Reputation points
    2021-07-22T07:48:25.5+00:00

    Hi Magali,

    Microsoft Certification / Exam related questions are currently not supported on this forum. It's better to reach out to experts in a dedicated forum over here:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us


    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

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