Microsoft Teams Calling Plans

Question

Why Microsoft Teams Calling Plan is only available in some countries. How to make Microsoft Teams Calling Plan is available in Vietnam?

Answer 1

Hi @Dien Tran Quang

The reason is some countries do not support Business Voice with Calling Plan.

In countries and regions without support for Calling Plans, you need to purchase Business Voice from a Microsoft partner or reseller. They will work with your third-party telephone provider to set up Direct Routing between your on-premises telephony hardware and Microsoft 365.If your tenant is located in a country or region that doesn't support Calling Plans, check out Get help from a Microsoft reseller or partner.

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