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Microsoft Store app 0x80072EFD whilst on VPN

James Edmonds 816 Reputation points
2021-07-22T10:37:33.98+00:00

Hi,

When I am connected to our corporate SSTP VPN, the Microsoft Store app gives me error code 0x80072EFD, and says I am not connected to a network.
The weather app also looks to have issues loading, and I have faced some difficulties with the feedback hub in this situation before.

Nothing else is affected, and I am unclear on where the issue lies. Our web filtering software doesn't look to be blocking connections, so not sure what specifically about the VPN causes these connection problems (The apps work fine when I am on site and not over the VPN).

Can anyone advise what else may be at play here?

Thanks
James

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. James Edmonds 816 Reputation points
    2021-07-22T12:29:59.45+00:00

    My issue ended up being because of network isolation/boundaries for store apps, because of a default firewall rule triggered by forced tunneling on our SSTP VPN.

    Issue and resolution is described in this Microsoft document:
    https://learn.microsoft.com/en-us/troubleshoot/windows-client/shell-experience/microsoft-store-not-open-domain-joine-computer-vpn

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