Sharepoint File Permissions

Anonymous
2015-12-15T15:34:22+00:00

when i access my files on sharepoint from my laptop i get this message across the top.

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=700aa985-24a8-45dc-b4cd-c671ae5a6575)

considering i had permissions set on this file prior to uploading it to sharepoint how do i fix this?

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  1. Anonymous
    2015-12-28T08:00:03+00:00

    I have tried but on Mac there is no send button.

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  2. Anonymous
    2015-12-29T04:03:44+00:00

    Hi Richard,

    In this scenario, you may provide your tenant information via a document and upload it to my workspace.

    You can find my workspace via the Private Message below:

    https://community.office365.com/user/conversations

    Thanks,

    Felix

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  3. Anonymous
    2015-12-29T07:39:48+00:00

    Thanks. I submitted it.

    I also redid these steps:

    1. Open Finder > Applications > Utilities > Keychain Access and remove the following password entries:

    Microsoft Office Identities Cache 2

    Microsoft Office Identities Settings 2

    1. Search for all occurrences of ADAL in the keychain and remove all those entries if present.
    2. Restart computer.

    This time it asked me to login again but still did not work.

    I do not have the problem with Office 2011 running Mac OS 10.9.

    The issue is only related to using Office for Mac 2016 on a machine running El Capitan 10.11.2.

    We are ready to shift all of our files to Sharepoint if this can be solved.

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  4. Anonymous
    2015-12-30T00:48:00+00:00

    Hi  Richard,

    We have escalated this issue to the escalation team for further investigation. Your contactable email will be contacted by the Email address that you have provided. We will also monitor the progress from the team and post the closure summary in this thread once the issue is resolved.

    Your efforts and continued patience are highly appreciated.

    Best regards,

    Mills

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  5. Anonymous
    2016-01-06T00:40:08+00:00

    Hi  Richard,

    I have got updates from our related team. It is the design change for Office 2016 that Office 2016 files will open Read-Only mode by default. The design was changed to allow more users to have access to the file who really need to edit it, rather than opening the file in Edit mode and locking it for all other users.

    Your patience and understanding are highly appreciated.

    Best regards,

    Mills

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