Microsoft Learn - Unable to Launch Sandbox for Azure

Question

Hi Team,

I already tried reporting my issue via the FAQ last time but until now the issue persists.

I also contacted Azure Support on Twitter and they suggested checking the following links:
https://learn.microsoft.com/en-us/learn/support/faq?pivots=sandbox
https://learn.microsoft.com/en-us/learn/support/troubleshooting
https://learn.microsoft.com/en-us/learn/support/faq?pivots=support

Unfortunately, these guides were not able to solve the problem so they routed me here.

I hope you can help me fix it. My colleagues who are using their personal Gmail accounts can launch the sandbox without issues so I'm wondering if there's a problem when using my personal outlook account.

Regards,

-Ken

Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with course issues in dedicated forums here. (Participate\Ask A Question)
Courses and Course Content/Course Content Issue

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

I can't seem to tag Microsoft Learn or Sandbox on this post, hope you can help me update the tagging.

Thanks!