Word 2016 - slow to open documents, need to force exit (via task manager)

Question

Hello all!

I have recently come across an issue on Word 2016 in which opening document files takes a relatively long time. Before the issue, files would open in less than a minute. Now, it can take up to 10 minutes to open a file. 

I am also having issues with saving documents and closing out of Word. I am never sure if my documents actually save because Word freezes up when I try to save. It also freezes when I try to exit, so I have to force an exit through the task manager. 

I started experiencing this a couple of days ago, but I had not been using Word for the two weeks beforehand. 

Note: I save and retrieve my files from OneDrive.

Any help is much appreciated. Thank you!

Answer 1

If you open and save documents to the local drive do you experience the same issues?

Answer 2

Appears to only be a problem with files saved to/retrieved from OneDrive. Saving to "This PC" seems to be ok.

Answer 3

In that case, it's possibly an issue with your internet connection.

Answer 4

My internet connection works fine with my internet usage, however. I am also able to download and open Word documents from the internet (from email attachments) with ease. It's just opening and saving/closing them from my own OneDrive that is giving me problems.

Answer 5

Working with documents stored in the "cloud" is usually fairly slow, even on a reasonably quick internet connection. As a workaround, you can download documents to the local drive and then manually upload them to OneDrive when neeed.