Hi,
Thanks for your reply!
Based on your condition, there may be other issues except for the loss of VM ID exist, which needs more in-depth investigation such as log analysis. Log analysis is beyond our forum's scope, so I strongly suggest you to contact Microsoft Customer Support from whom you can receive real-time and face to face communication with our senior engineers and your log information safety can be protected. In addition, if the issue has been proved as system flaw, the consulting fee would be refund. You may find phone number for your region accordingly from the link below. Please choose common issue option.
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers
Thanks for your support!
BR,
Joan
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.