Two programs in start up

Question

When I look at startup programs in task manager, I see two onedrive for business programs in start up.  Content on the Details tab is the same for both.  Why are there 2?  Can I get rid of one?  How?  I can only disable the group of two.  I cannot disable only one of them.

Answer 1

Hi Ken,

Could you let us know the information when you have time?

Thanks,

Jim

Answer 2

Hi Ken,

To investigate the issue, please check the following information:

1. If you right click the icons > Open file location, are they pointing to the same file?
2. Have you tried re-installing OneDrive for Business?

In addition, if the issue remains, I'd like to request more information via PM, so that we can try to find some clue.

Thanks,

Jim

Answer 3

Apparently, the issue is not a startup issue, but simply something I do not understand.  There is nothing in the startup folders regarding onedrive.  Onedrive continues to spawn occurrences in the below tab however.  Not sure if I've described what I'm seeing correctly.

 Looking at the process tab, there are two processes running in background.  My goal here is to not have a bunch of superfluous stuff hanging around.

Answer 4

Hi Ken

If the screenshot above is the issue you meet, please go to startup folders to see if there’s OneDrive in it.

If there’s OneDrive in startup folder, delete it.

If the issue persists or there’s no OneDrive in startup folder, to narrow down the issue, please provide information below：

1. Screenshots about the Details tab (properties) of them.
2. Screenshot about the starup tab.
3. You mentioned “I can only disable the group of two. I cannot disable only one of them”, to know more clearly about this, please give some detailed description about it. Do you mean that you failed to disable one of them? If so, do you get any error messages?
4. If you get any error messages, please provide screenshot as well.

Thanks,

Rena