Word 2016 xml parsing error

Question

Hello, I'm having an issue with one workstation producing this error opening a docx file:

Details

Xml parsing error

Location: Part: /word/document.xml, Line: 2, Column: 2595814

I can open this file on two other workstations with no problem. I've done a reinstall of Office and I tried copying the file locally to eliminate any access issues. I've read other posts about this error but they pertain to the document being corrupted in which case it wouldn't open on any workstations.

Thanks!

Answer 1

I don't know what happened there, but I have uploaded another copy of the file to the following folder of my OneDrive

https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

Answer 2

There may be an issue with Figures 7 and 8 on page 5 of the document as I can get a MS XML Validation - Unspecified Error with I believe it is Figure 8 and I cannot modify the size of the text box that I assume is supposed to display "Plugs No firegum" that is overlaid on Figure 7 without screwing up the layout of the document.

Note, if wanted to display two images side by side, I would insert a two column table in the document and insert the images in-line with text, one to each cell.

I believe it is best to avoid inserting images in any way other than in-line with text.

Answer 3

I have sent a repaired copy of the document by email to your gmail account.

Answer 4

See if the solution detailed in the following thread works for you:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_word-msoffice\_custom/cant-open-docx-after-office-2016-professional-plus/09a58f6a-b11e-4862-8e69-616ea8722d64

Answer 5

Hi Jamie,

We would like to know more about your concern, kindly clarify the following:

• What is your current Office 2016's build or version? If possible, kindly send us a screenshot of the About Word information under Accounts in Word. (Please see screenshot below.)

Thank you.