After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Question

After the last Windows 10 update was installed, my scroll inactive windows setting for my mouse no longer works in Excel 2016 without selecting the window first.  This is a major inconvenience.  Is there a fix for this?

Thanks.

***Post moved by the moderator to the appropriate forum category.***

Answer 1

Hi Michelle,

Do you even try any of these useless standard "solutions" before copypasting them to every question?

The problem is the update KB3197954 itself, not suddenly broken drivers, deleted system files, disk fragmentation or any other stupid issue. Anyone I've asked to confirm the issue could easily reproduce that inactive window scroll isn't working in Excel until KB3197954 is uninstalled. You could also spend 1 minute of your time to launch Excel and see that to scroll any window you now need to click that window, while outside Excel or without installing the update everything works fine.

Looks like it mostly affect Excel 2016 but some users I've asked reported broken Inactive window scroll in older versions of Office too.

Sorry for possible anger and bad English, but users are expecting real help and advices, not botlike answers "For absolutely any problem use this list of actions, if not helps - proceed to clean reinstall"...

Answer 2

I have exactly the same problem and confirm that the latest update is the culprit.

It worked perfectly before it was installed.

Some acknowledgement that the problem is real would be helpful - as for a fix, that will take a lot longer, I imagine.

Joe

Answer 3

I have the exact same problem as this, only the last few days its happening and only with excel.  There is nothign wrong with my mouse drivers.  I can scroll non-active windows fine with every program except when Excel is involved!  Please address this Microsoft.

Answer 4

I have had the same issue since the anniversary update (also numerous other annoying issues caused by the update).

I have no interest in registry hacks, 3rd party software, or rolling back my update and never updating again.  This is something that should be fixed natively by Microsoft.

I'm sure there are many, many users facing this that just don't bother posting here.

Answer 5

For me, it doesn't depend on the applications involved -- Excel, Access, browser, iTunes, SQL Server Mgmt Studio, VBA environment (even between different code windows within this), email client, Windows Explorer, etc. Ever since this last batch of updates (late last week at home, Monday here at work), the mouse will scroll onlythe active window, regardless of what that or any other window on the screen is. I've tried toggling the feature off, closing the Settings panel, then turning it back on, but it makes no difference. It's broken.

I hadn't realized how much I counted on this feature until it quit working. A fix for this bug would be much appreciated.