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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
I was installing the latest updates and I am getting the error: "Installation Failure: Windows failed to install the following update with error 0x80240017" on both
2021-07 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5004244)
and
2021-07 Cumulative Update Preview for .NET Framework 3.5, 4.7.2 and 4.8 for Windows Server 2019 for x64 (KB5004414)
How do I resolve this?
I was able to download and install KB5004414 manually, but KB5004244 sat it is not compatible with this computer.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
but KB5004244 sat it is not compatible with this computer.
I'd check the prerequisite SSU has been installed.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5003243
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--