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Hello,
Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Windows" user-agent.
On Ubuntu/Linux 16.04 + Chrome/Firefox (last version), when I open:
https://<my_company>-my.sharepoint.com/personal/<my_user>/_layouts/15/onedrive.aspx
During 2 min, UI is unresponsive, CPU 100%.
Network panel shows a page load of ~100Mb
I have isolated the page that have a different rendering on Linux than on Windows:
https://euc-excel.officeapps.live.com/x/StaticLoad.aspx?wx=x&wv=v&usescript=1&ui=fr%2DFR&WOPISrc=
[... 2 others]
If I force a "Windows" user-agent for my browser, Onedrive works as expected.
Is it possible to disable user-agent checking ?
Thank you
DL
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
We have escalated this issue to our engineering team and they are currently investigating and treating it with high priority. We will update with more information as quickly as possible.
Thanks,
Michelle V.
Office Team
Answer accepted by question author
Hi All,
Since the issue has been fixed, I'd like to share a summary here, which will benefit other community members. For affected customers to easily identify the information here, this thread will be closed.
Issue Description:
It is very slow to open OneDrive for Business library with Chrome/Firefox on Linux:
On Ubuntu/Linux 16.04 ( Chrome/Firefox) , open
https://<my_company>-my.sharepoint.com/personal/<my_user>/_layouts/15/onedrive.aspx
During 2 min, UI is unresponsive, CPU 100%.
Assessment
The issue has been fixed.
More Information
If there are any further queries about Office 365 services, please post back or start a new thread.
Regards,
Felix
Thank you
I go back to Google Apps suite.
DL
Hello everyone,
Thank you for posting this in the community. Some people may have previously experienced difficulty accessing OneDrive for Business on Linux. We want to inform you that this issue has been fully resolved.
Thanks,
Michelle V.
Office Team
Felix, I understand that this is a perfect way for you to close a case quickly, and improve your metrics, but I hope you understand that answers like this damage Microsoft image way more than 'sorry, it appears to be a genuine problem, we are looking into this' response.