Getting an error 0-1008 (0) while deploy Office 365 using ODT on Windows 7

Question

Hello,

I want to install on Windows seven client (64bits) an office 365 / 2016 Version 32 bits.

But I having always the same error Error COde : 0-1008 (0)

That is the commande that I'm using in the run prompt  \bambou\Office2016Installer\setup /configure \bambou\Office2016Installer\installation_32.xml

---

here below the xml configuration file

<Configuration>

<Add SourcePath="\BAMBOU\Office365Installer"OfficeClientEdition="32" Channel="Current">

<Product ID="O365ProPlusRetail">

<Language ID="fr-fr"/>

<ExcludeApp ID="Groove"/>

</Product>

</Add>

<Updates Enabled="TRUE" Channel="Current"/>

<Display Level="Full" AcceptEULA="TRUE"/>

<Logging Level="Standard"/>

<Logging Level="Standard" Path="%temp%" />

<Property Name="AUTOACTIVATE" Value="1"/>

<Property Name="FORCEAPPSHUTDOWN" Value="TRUE"/>

<Property Name="SharedComputerLicensing" Value="0"/>

<Property Name="PinIconsToTaskbar" Value="TRUE"/>

</Configuration>

On the shared folder, I 've got the setup.exe, the Folder Office with all the data and the xml file

Thanks in advance for your answers

Answer 1

Hi Flavien,

To investigate the issue, please follow the steps below and let us know the outcome：

1. Temporarily turn off proxy and fire wall settings.
2. Remove the download package and download a new one to see if there is any improvement. Also, provide us with the size of the downloaded Office folder.
3. A screenshot of the path of the office folder. Also, try using the local path to download the office folder and check the outcome.
4. I notice you added two logging level elements and Shared Computer Activation is set to be disabled by default even if you don't add the elements. Thus,  to see if the problem is related to the elements below, could you firstly remove them and check the outcome? 

   <Logging Level="Standard"/>

   <Logging Level="Standard" Path="%temp%" />

   <Property Name="AUTOACTIVATE" Value="1"/>

   <Property Name="FORCEAPPSHUTDOWN" Value="TRUE"/>

   <Property Name="SharedComputerLicensing" Value="0"/>

   <Property Name="PinIconsToTaskbar" Value="TRUE"/>

To upload screenshots, click Use rich Formatting in this thread and select Insert/Edit Media.

Regards.

Jerry

Answer 2

hi jerry,,

i've still facing the same issue, the same error

so i've deleted the folder with the data and download it again.

the size of the products are :

-32 bits : 1.147 mo

• 64 bits : 1.275 mo

below is the path office folder

i'm using 2 folders on the c drive of my server, 

the 1st one "office365": with the setup and the download xml file for 32 & 64 bits 

32 xml : 

<configuration>

<add sourcepath="\bambou\office2016installer" officeclientedition="32" channel="current">

<product id="o365proplusretail">

<language id="fr-fr" />

</product>

</add>

</configuration>

64 xml : 

<configuration>

<add sourcepath="\bambou\office2016installer" officeclientedition="64" channel="current">

<product id="o365proplusretail">

<language id="fr-fr"/>

<excludeapp id="groove"/>

</product>

</add>

</configuration>

and the other folder " office2016installer" with the setup, the files from the download and the xml 

confiuration of the 32 bits xml file: 

<configuration>

<add sourcepath="\bambou\office365installer\office"officeclientedition="32" channel="current">

<product id="o365proplusretail">

<language id="fr-fr"/>

<excludeapp id="groove"/>

</product>

</add>

<updates enabled="true" channel="current"/>

<logging level="standard"/>

<logging level="standard" path="%temp%" />

<property name="autoactivate" value="1"/>

<property name="forceappshutdown" value="true"/>

<property name="sharedcomputerlicensing" value="0"/>

<property name="piniconstotaskbar" value="true"/>

</configuration>

waiting to see if i'm missing something.

regards,

flavien

Answer 3

hi flavien,

from the configuration file mentioned in your post, we can see that the “office” folder is included with the network drive path (as highlighted below), the “office” folder is not required to be mentioned in the path because this folder appears automatically once we run the “setup.exe /download configuration.xml” command.

<configuration>

<add sourcepath="\bambou\office365installer\office"officeclientedition="32" channel ="current">

<product id="o365proplusretail">

<language id="fr-fr"/>

<excludeapp id="groove"/>

</product>

</add>

<updates enabled="true" channel="current"/>

<logging level="standard"/>

<logging level="standard" path="%temp%" />

<property name="autoactivate" value="1"/>

<property name="forceappshutdown" value="true"/>

<property name="sharedcomputerlicensing" value="0"/>

<property name="piniconstotaskbar" value="true"/>

</configuration>

this may be the cause of the issue; please change <add sourcepath="\bambou\office365installer\office"officeclientedition="32" channel ="current"> to <add sourcepath="\bambou\office365installer" officeclientedition="32" channel ="current"> and then try again.

if this didn’t work, we would suggest you to remove the source path (as shown below) from the xml files in both the folders i.e. "office365" and " office2016installer" and then try to install.

<configuration>

<add officeclientedition="32" channel="current">

<product id="o365proplusretail">

<language id="fr-fr" />

</product>

</add>

</configuration>

 

note: the office will be downloaded in the local drive (e.g. c drive). when the source path is removed from the configuration file.

here are the related threads for your reference:    ****

https://community.office365.com/en-us/f/156/t/441485

https://community.office365.com/en-us/f/156/t/444212?ss-src=related

thanks,

neha

Answer 4

Hi Flavien,

We are looking forward for your updates.

Regards,

Jerry

Answer 5

Hi Neha,

I've delete everything  and started again from the sratch.

I still will used two xml file , one for downloading and one for the configuring.

I've changed the souce path that your mentionned below, to see if this was the problem.

The fact is that i need to install the office 2016 one click with a GPO on all the computers and  to set in the same time on a RDS server Excel 2016 to be used by our users but using the one click with all products exclude execpt Excel

Thanks for your following.

Regards,

Flavien