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All Office 365 slow to open

Anonymous
2018-02-24T00:08:09+00:00

Hello,

I'm pulling out what little hair I have left!! I've followed all the posts & suggested remedies relevant to this issue & have, so far, not found a solution. This is very disappointing. I have followed each & every offered suggestion to remedy this extremely frustrating & time consuming problem with 365. I am computer literate.

PLEASE, can someone at Microsoft sort this out, rather than trotting out the redundant solutions that have proven to be ineffective by everyone posting. Obviously, I can't find a single reply saying "Thank you, this has fixed the problem with Office 365 applications taking an unreasonable length of time to start." Surely someone has realised this is a serious problem? 

Thank you in advance of your earliest reply with a working solution or advice on how to claim a refund as the product Microsoft have sold me is clearly not fit for purpose.

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 337.6K Reputation points MVP Volunteer Moderator
    2018-09-06T18:05:00+00:00

    Office should only verify the license once a month, so that can't be the problem.

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  2. Stefan Blom 337.6K Reputation points MVP Volunteer Moderator
    2018-09-02T00:05:28+00:00

    In fact, everything is slow with Win10. Whenever I tried something first time with Win10, the next second I find that I have to google for suggestions to speed up this thing.

    If everything is slow on your computer, then clearly the problem isn't with Office.

    I'm assuming that you have tried clearing temporary files and that you have sufficient free space on the drive where Windows is installed, and, in that case, you should ask for further assistance in the Windows section of this forum:

    https://answers.microsoft.com/en-us/windows/forum/windows_10?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

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  4. Anonymous
    2018-07-21T21:51:00+00:00

    Over one year ago. I was an early adopter. I've cleaned up Windows 10 and got rid of past versions which helps me browse internet faster however it did nothing for Office 365. This is my second year of a subscription to Office 365.

    It seemed to start with the update to Windows 10 last month.

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  5. Anonymous
    2018-07-21T01:20:09+00:00

    Doug, this problem started with the Windows 10 upgrade. I still have not found a solution and yours did not do the job for me.

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