Office 365 teams chat issue with group chat

Question

Hi Friends,

We are using teams in my organization. we have two different tenants with different domains.

when users in A or B domain adding other domain user in the existing group chat, it is creating another new chat group with new users and existing users, means unable to add other domain users in the existing chat.

can you help me if any fix for this issue.

I have already added domains in the Organization-->Sharing for free/busy.

Thanks.
Satya.Yakkala

Answer 1

Hi @yakkala nagasatyanarayana

Does anyone else have the same issue in your organization?

I did a test in my environment but it looks like it works normally. We could add two different domain external users to the same chat group. Here is our test results for your reference:

1) search one external Teams users and chat each other.

2)Add another domain external user to our group chat

If the steps is not the same as yours or I misunderstand your requirements, please feel free to contact with us!

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