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Office 365 user does not have access privileges

Anonymous
2018-01-19T02:23:05+00:00

Bought 365 for my new computer.  Transferred word documents from old computer that contains charts and graphs. I can't update the charts since  word cannot open the file since user does not have access privileges.  I am the only user, should be administrator but can't figure out how to get access privileges for my files.  I am not an experienced user.  Don't know if I am officially the administrator.

Microsoft 365 and Office | Word | For home | Windows

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  1. Vijay A. Verma 104.7K Reputation points Volunteer Moderator
    2018-01-19T02:26:19+00:00
    1. Could you please right click on Word > Run As Administraor

    Now see whether you can access the documents.

    1. Try repairing your Office installation. First try Quick Repair (takes 5 - 10 mins) , if that doesn't help then try Online Repair (Takes more than 30 mins but less than 1 hour in general)

    https://support.office.com/en-us/article/Repair...

    1. Login to Windows with a new user profile and see if problem is resolved.
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  2. Karl Timmermans 3,680 Reputation points Volunteer Moderator
    2018-01-19T02:29:18+00:00

    The following article should provide the info you're looking for to resolve the problem being encountered

    Fix: Word Cannot Open the Document: User Does Not Have Access Privileges

    https://appuals.com/fix-word-cannot-open-the-do...

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  3. Anonymous
    2018-01-19T04:46:36+00:00

    Try taking ownership of the files

    ADD TAKE OWNER TO WIN 10 CONTEXT MENU

    http://www.tenforums.com/tutorials/3841-take-ow...

    HOW TO TAKE OWNERSHIP AND GET FULL ACCESS TO FILES AND FOLDERS IN WINDOWS 10

    http://winaero.com/blog/how-to-take-ownership-a...

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  4. Anonymous
    2018-01-19T23:32:12+00:00

    Thanks for responding. 

    NO. 1  My office doesn't have an option to run as Administrator after right click.

    No. 2.  May try Quick Repair later but not familiar with it.

    No.  3.  Mentioned I am not experienced so don't know how to create a new user profile.

    Thanks anyway.  One of the other responders seems close to finding a solution for me.

    Bill

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  5. Anonymous
    2018-01-20T02:09:41+00:00

    Thanks Karl.  I think permissions are OK now but stilI have the same problem.  I am beginning to think the problem involves privileges not permissions.  There is a difference and have seen a couple of articles that indicate privileges have priority over permissions.  

    http://searchwindowsserver.techtarget.com/feature/Permissions-vs-privileges,  Well above my pay grade. 

    Thanks again.

    Bill

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