This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi everyone,
This morning I found out that 5 of our users had lost their o365 licenses. I had to manually assign these licenses again. When i want to check the audit logs, to see what happened, I notice that the change of licenses is not logged. Do I need to turn this kind of logging manually on?
Kind regards,
Rick van Oosterhout
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Rick,
We haven't hear back from you. Do you need further assistance? If so, please share more information I mentioned in private message.
Regards,
Eli
Hi Rick,
Recently, there is Service Incident as the picture shows:
You might be affected by the Service Incident. For further assistance, I would like to collect your tenant information via private message. Please check it.
Thank you for your understanding.
Best Regards,
Eli
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Hi Eli,
The issue has not been resolved yet. When I audit for license changes, I get 0 results.
The users are online users, and we are all using a office365 business license.
Kind regards,
Rick