onedrive can't sync right now. please try again later.

Anonymous
2018-07-18T19:14:43+00:00

Onedrive sync was working fine and then suddenly stopped working yesterday.

I have unliked, relinked my account

made sure that office is up to date

restarted/shut down multiple times

what isn't working?

thanks.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Most helpful
  1. Anonymous
    2018-08-02T16:01:25+00:00

    I'm having the same problem.  Restarting and resetting did not work.  Need an answer.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-07-18T20:47:37+00:00

    that works fine and i can see the files that were synced through yesterday.  I have been trying to back up my whole pc was about 450/600 GB through when it stopped.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-07-18T20:41:13+00:00

    white x on a red circle in the icon

    when i click on the icon

    one drive needs your attention in orange at the top

    one drive can't sync now.  please try again later

    when i hover over the icon, it says that onedrive can't transfer files right now

    when i try to go to the onedrive folder in file explorer, it says that i am already connected to my account when i try to add an account but I can't select any folders for syncing.

    it has been happening for about 24 hours now.  my internet connection is fine

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-07-18T19:50:27+00:00

    Hi Jason.

    I tried that and the onedrive icon didn't come back up so i manually tried to restart it.  that also didn't work.  Then I did another restart and it didn't work.  Do you have any other ideas?

    Nicole

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-07-18T19:15:56+00:00

    Try this:
    Press the Windows key + R
    Enter this text into the Run window and press Enter:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    That will reset OneDrive
    After a couple of minutes, the OneDrive cloud icon should show in the system tray.

    If it doesn’t start, open Start, find OneDrive and start it

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments