MS Office Home and Student 2019 Error message that you have reached the maximum number of activations.

Question

Hi Everybody,

I need to guidance and steps of reactivate my MS Office Home and Student 2019. Currently facing Error message that "you have reached the maximum number of activations" of my lenovo laptop

How to solve this error.

Important thing / tried solutions.

1. It is new laptop, Recently Internally hardware got damaged. so official service center resolved the hardware issue.
2. It is pre installed MS office Home and student 2019 along with laptop. It was activate and working also. After service currently not working.
3. As per MS office Support Page and Lenovo Support tried all the ways like online repair, signout and sign also of email account.
4. Remove devices from concern linked account of email id
5. Reinstalled the setup MS office Home and Student 2019 and downloaded setup from linked account
6. No where else the account used yet.

Answer 1

Hello XRCVC,

Welcome to Microsoft Community.

I am a Microsoft user just like you, I hope you are doing well?

Sorry for the inconvenience, I will recommend you reach out to Microsoft support via live chat to assist you with this activating Office.

They will be able to unlink your previous installation.

Kindly go to Microsoft Contact Us website:

http://support.office.com/home/chat

1. Type the issue and click Get Help.
2. Click Login and Contact Support at the bottom of the page.
3. Log in with your Microsoft account.
4. Make appropriate selections
5. Click "Chat with a support agent".

Please let me know if you need more assistance.

Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Warm Regards

Answer 2

You access the MS Account associated with Office to de-activate the previous install, so you can then re-install

   https://office.com/myaccount