Microsoft Solitaire Collection Events Crashing starting today 2/4/18. Events are crashing during loading. I have found no issues playing regular games, daily challenges, or star collection games. I have tried all the suggestions in Loriane Mon post of June 19, 2017 Ran troubleshooter - told me user control was turned off. Turned on and rebooted computer. Reset windows cache. Restarted computer from the General Tab of msconfig. Uninstalled Microsoft Solitaire Collection and then reinstalled. Rebooted computer. On reboot, computer went through two cycles of updates. Still the same issue. About 4 seconds after clicking on EVENT, "Loading" freezes. 4 seconds later, Solitaire Collection closes. Application log shows error below on latest attempt: Faulting application name: Solitaire.exe, version: 1.0.0.0, time stamp: 0x5a2b705a Faulting module name: combase.dll, version: 10.0.16299.15, time stamp: 0x811a4962 Exception code: 0xc000027b Fault offset: 0x001c64a1 Faulting process id: 0x1ce4 Faulting application start time: 0x01d39e3af18b9397 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\combase.dll Report Id: 3b44f341-92ed-4929-a7b5-d44f36aa5fea Faulting package full name: Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe Faulting package-relative application ID: App Information message: Fault bucket 1572825590626856697, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe P2: praid:App P3: 1.0.0.0 P4: 5a2b705a P5: combase.dll P6: 10.0.16299.15 P7: 811a4962 P8: 80070057 P9: 00067c82 P10: Attached files: \?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\Click_G.wav \?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\opt-in-ad-popup.wav \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCD9D.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5AB.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5A9.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5C9.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_13f2cd64b7394385a2da36d47d59bea18db1e25_251e73e2_0f1ae9a1 Analysis symbol: Rechecking for solution: 0 Report Id: 3b44f341-92ed-4929-a7b5-d44f36aa5fea Report Status: 268435456 Hashed bucket: 7711cfe831a585e7e5d3cc8a9ef52ef9 System Log Error Message: The server {7966B4D8-4FDC-4126-A10B-39A3209AD251} did not register with DCOM within the required timeout. NOTE: Frequently get warning "Having difficulty connecting" Windows 10 Home Version 1709 OS Build 16299.192

Hi, A corrupted data may cause your game not to work properly. Let us try to re-register Windows Store by running the following commands on command prompt: Press Windows key + X. Click on Command Prompt (Admin). In the command prompt, enter the following command: PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest} 4. Reboot your computer. Let us know how it turns out.

Microsoft Solitaire Collection Events Crashing

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Anonymous

Thank you for the prompt response.

Sorry, I did not make it clear. I had turned on UAC after the troubleshooter told me it was turned off. It did not help, and I do not know how it got turned off to begin with.

Anonymous

At the moment it appears to have resolved issue. At least the Event home page loaded without crashing.

Anonymous

With an "Active" Event, I was able to load the events. I played one game, and while reloading the home screen, Solitaire collection closed out. Again, no issues with playing the Daily Challenges.

Log events for the most recent occurrence are listed below:

System Log:

The server {7966B4D8-4FDC-4126-A10B-39A3209AD251} did not register with DCOM within the required timeout.

Application Log:

Fault bucket 1572825590626856697, type 5

Event Name: MoAppCrash

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe

P2: praid:App

P3: 1.0.0.0

P4: 5a2b705a

P5: combase.dll

P6: 10.0.16299.15

P7: 811a4962

P8: 80070057

P9: 00067c82

P10:

Attached files:

\?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\Click_G.wav

\?\C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Assets\Audio\opt-in-ad-popup.wav

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC551.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCA4.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCB1.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCC2.tmp.txt

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_13f2cd64b7394385a2da36d47d59bea18db1e25_251e73e2_0153e0f7

Analysis symbol:

Rechecking for solution: 0

Report Id: 146570ec-6dc2-409a-a3f5-580e11da7d6f

Report Status: 268435456

Hashed bucket: 7711cfe831a585e7e5d3cc8a9ef52ef9cd

report.wer

Version=1

EventType=MoAppCrash

EventTime=131624031996028589

ReportType=2

Consent=1

UploadTime=131624032056107126

ReportStatus=268435456

ReportIdentifier=6a3219d2-cfa6-4a6d-bc21-1c597091ab67

IntegratorReportIdentifier=146570ec-6dc2-409a-a3f5-580e11da7d6f

Wow64Host=332

NsAppName=praid:App

AppSessionGuid=00000e7c-0001-000a-a6d2-930b5c9fd301

TargetAppId=U:Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe!App

TargetAppVer=3.18.12091.0_x86_!2017//12//09:05:10:50!0!Solitaire.exe

BootId=4294967295

TargetAsId=3330

UserImpactVector=808465200

Response.BucketId=7711cfe831a585e7e5d3cc8a9ef52ef9

Response.BucketTable=5

Response.LegacyBucketId=1572825590626856697

Response.type=4

Sig[0].Name=Package Full Name

Sig[0].Value=Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe

Sig[1].Name=Application Name

Sig[1].Value=praid:App

Sig[2].Name=Application Version

Sig[2].Value=1.0.0.0

Sig[3].Name=Application Timestamp

Sig[3].Value=5a2b705a

Sig[4].Name=Fault Module Name

Sig[4].Value=combase.dll

Sig[5].Name=Fault Module Version

Sig[5].Value=10.0.16299.15

Sig[6].Name=Fault Module Timestamp

Sig[6].Value=811a4962

Sig[7].Name=Exception Code

Sig[7].Value=80070057

Sig[8].Name=Exception Offset

Sig[8].Value=00067c82

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.16299.2.0.0.768.101

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=85ff

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=85ff5122968b8055083cc33afbb66e6b

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=0e2d

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=0e2d999d918a16e4a9682605a1f59920

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LoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Solitaire.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Solitaire.dll

LoadedModule[5]=C:\WINDOWS\System32\combase.dll

LoadedModule[6]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll

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LoadedModule[10]=C:\WINDOWS\System32\OleAut32.dll

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LoadedModule[41]=C:\WINDOWS\SYSTEM32\bcrypt.dll

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LoadedModule[49]=C:\WINDOWS\SYSTEM32\urlmon.dll

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LoadedModule[51]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[52]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[53]=C:\WINDOWS\System32\profapi.dll

LoadedModule[54]=C:\WINDOWS\System32\imagehlp.dll

LoadedModule[55]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

LoadedModule[56]=C:\WINDOWS\system32\uxtheme.dll

LoadedModule[57]=C:\WINDOWS\system32\CoreUIComponents.dll

LoadedModule[58]=C:\WINDOWS\SYSTEM32\ntmarta.dll

LoadedModule[59]=C:\WINDOWS\SYSTEM32\dwmapi.dll

LoadedModule[60]=C:\Windows\System32\MrmCoreR.dll

LoadedModule[61]=C:\Windows\System32\Windows.UI.dll

LoadedModule[62]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll

LoadedModule[63]=C:\WINDOWS\SYSTEM32\aticfx32.dll

LoadedModule[64]=C:\WINDOWS\SYSTEM32\atiuxpag.dll

LoadedModule[65]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[66]=C:\WINDOWS\SYSTEM32\atidxx32.dll

LoadedModule[67]=C:\WINDOWS\System32\MSCTF.dll

LoadedModule[68]=C:\Windows\System32\UiaManager.dll

LoadedModule[69]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dll

LoadedModule[70]=C:\Windows\System32\Windows.UI.Immersive.dll

LoadedModule[71]=C:\WINDOWS\system32\DataExchange.dll

LoadedModule[72]=C:\Windows\System32\Windows.System.Profile.PlatformDiagnosticsAndUsageDataSettings.dll

LoadedModule[73]=C:\Windows\System32\Windows.Storage.ApplicationData.dll

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LoadedModule[97]=C:\WINDOWS\system32\directmanipulation.dll

LoadedModule[98]=C:\WINDOWS\system32\windowscodecs.dll

LoadedModule[99]=C:\WINDOWS\SYSTEM32\inputhost.dll

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LoadedModule[101]=C:\Windows\System32\Windows.ApplicationModel.Background.TimeBroker.dll

LoadedModule[102]=C:\Windows\System32\OneCoreCommonProxyStub.dll

LoadedModule[103]=C:\Windows\System32\Windows.ApplicationModel.Background.SystemEventsBroker.dll

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LoadedModule[122]=C:\WINDOWS\SYSTEM32\MFSENSORGROUP.dll

LoadedModule[123]=C:\Windows\System32\Windows.StateRepositoryPS.dll

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LoadedModule[125]=C:\WINDOWS\SYSTEM32\winmmbase.dll

LoadedModule[126]=C:\WINDOWS\system32\msadp32.acm

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LoadedModule[137]=C:\WINDOWS\system32\mswsock.dll

LoadedModule[138]=C:\WINDOWS\System32\wshBth.dll

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LoadedModule[162]=C:\WINDOWS\SYSTEM32\NTASN1.dll

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LoadedModule[164]=C:\Windows\System32\cryptnet.dll

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LoadedModule[176]=C:\WINDOWS\SYSTEM32\dsclient.dll

LoadedModule[177]=C:\Windows\System32\ieproxy.dll

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LoadedModule[179]=C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Microsoft.Xbox.Services.dll

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LoadedModule[193]=C:\Program Files\WindowsApps\Microsoft.Services.Store.Engagement_10.0.17112.0_x86__8wekyb3d8bbwe\Microsoft.Services.Store.Engagement.dll

LoadedModule[194]=C:\Windows\System32\WinRtTracing.dll

LoadedModule[195]=C:\WINDOWS\System32\wpnapps.dll

LoadedModule[196]=C:\Windows\System32\Windows.Networking.dll

LoadedModule[197]=C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll

LoadedModule[198]=C:\WINDOWS\SYSTEM32\edputil.dll

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OsInfo[32].Value=Retail

OsInfo[33].Key=containerid

OsInfo[34].Key=containertype

OsInfo[35].Key=edu

OsInfo[35].Value=0

FriendlyEventName=Stopped working

ConsentKey=MoAppCrash

AppName=Solitaire

AppPath=C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_3.18.12091.0_x86__8wekyb3d8bbwe\Solitaire.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=7A69FC0E36371293ABA6072A058BF792

MetadataHash=1809367483

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Microsoft Solitaire Collection Events Crashing

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