Share via

I can't open a word document, it says repairs

Anonymous
2025-05-28T11:24:10+00:00

Hi , I can't open a word document ,

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Suzanne S Barnhill 276.4K Reputation points MVP Volunteer Moderator
    2025-05-28T11:45:11+00:00

    What is the exact error message? Is it saying that the document needs repair or Word? You can use the Open and Repair option for a document.

    If you are getting the message "Something went wrong..." with a Repair Now option, don't bother with that, as it just runs the Quick Repair, which will usually not fix the problem. Instead, perform a full online repair as instructed at https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    0 comments No comments