Additional Email Alias

Rising Flight 3,891 Reputation points
2021-08-03T14:58:47.893+00:00

Hi All

I am using exchange 2016 hybrid environment, i have a shared mailbox created in cloud whose primary smtp address is sharedmailbox01@Company portal .com i have added an additional smtp address sharedmailbox02@Company portal .com to it. i have a requirement if any email is sent to sharedmailbox02@Company portal .com the emails should be moved to a folder. How can i know whether the sender is sending email to sharedmailbox01@Company portal .com or sharedmailbox02@Company portal .com. is it possible to create an outlook rule to move the emails to a folder sent to secondary email address sharedmailbox02@Company portal .com.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Xzsssss 8,861 Reputation points Microsoft Vendor
    2021-08-04T03:40:26.723+00:00

    Hi @Rising Flight ,

    No, for Exchange, the two addresses are both considered as a mailbox.
    Neither transport rules nor inbox rules could be applied to the secondary address.
    And the message tracking log will not recognize it as a recipient.
    120300-image.png

    For more details: https://learn.microsoft.com/en-us/exchange/recipients/user-mailboxes/email-addresses?view=exchserver-2019
    The additional addresses are called proxy addresses. A proxy address lets a user receive email that's sent to a different email address. Any email message sent to the user's proxy address is delivered to their primary email address, which is also known as the primary SMTP address or the default reply address.

    Best regards,
    Lou


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  1. Rising Flight 3,891 Reputation points
    2021-08-04T20:00:26.277+00:00

    will the below outlook rule work?
    120579-rule.jpg