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what is an onmicrosoft.com account?

Anonymous
2019-12-31T23:43:03+00:00

I am trying to activate a MS P software. If I try to use my outlook account it does not work. How do I activate the account if I cannot log on to outlook.com. do I need to set up a different account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2020-01-01T01:35:00+00:00

    Hello BenettBolek,

    When a company or school signs up for an Office 365 for Business subscription, Microsoft will create a new domain with this onmicrosoft.com domain for the company. For example, @contoso.onmicrosoft.com. The Office 365 admins of a company can create new user accounts with this @contoso.onmicrosoft.com domain and manage the data under this tenant.  

    May I know what application you activated and what error message you see? Please capture some screenshots for further check so that I can understand your scenario.

    Regards,

    Rick

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