Onedrive verification code via email

Question

Hi,

I have received one shared onedrive file via email. which is asking me for verification code via email. I have tried several times with different emails, but still, I could not receive any verification code. I have talked to the person to share the files again even then also I did not receive any verification code.

Answer 1

Hi KRISHNAKANTHK,

Thanks for come back to me.

Here is the summary for the case so that anyone with the same concern can check the case conveniently.

Issue Description

Can not receive verification code for shared file in OneDrive

Environment

OneDrive for personal

Suggestion

Please ask one to copy link for the file and share you directly and see if you can access the file via link.

Check the spam folder in your mailbox and see if there is verification code. 

Regards,

Eric

Answer 2

Hi KRISHNAKANTHK,

Please ask one to copy link for the file and share you directly and see if you can access the file via link.

Which account you are using for OneDrive, Work/School account(like onmicrosoft.com ) or Personal account(like gmail.com)?

Regards,

Eric

Answer 3

Thank you for the reply, He has again shared the link as you said, but still, it's asking for verification code and I am not receiving any code to my emails. I am using my personal Gmail for onedrive.

Answer 4

Hey, I got it. the code is going to spam folder in my Gmail.