save sent emails only in sent items of shared mailbox

michael lustig 356 Reputation points
2021-08-05T20:40:12.92+00:00

hello everybody

how can i configure every sent email to save only in sent items of shared mailbox?

thanks.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
    2021-08-06T02:45:06.007+00:00

    Hi @michael lustig ,

    As qasimali mentioned, in the point of Outlook client, we could manage it via "DelegateSentItemsStyle " registry value, based on my tests, it could work for my shared mailbox, for your reference, here are my detailed steps:

    • create the DelegateSentItemsStyle value in registry key :

    Location: Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences
    Type: DWORD
    Value: DelegateSentItemsStyle
    Data: 1
    121043-image.png
    (Note: Serious problems can occur if you modify the registry incorrectly. Before making changes, back up the registry to restore it in case something goes wrong.)

    • restart your Outlook and ensure you are working in cached exchange mode

    For more information, please refer to this document: Set the DelegateSentItemsStyle registry value on the Outlook client

    Also, if you are an exchange administrator, you could also try to follow the Method 1 to manage it via powershell :

    Method 1: Configure the mailbox to save a copy of the message to the Sent Items folder of the shared mailbox in Exchange Online or in on-premises Exchange Server

    Hope that would be helpful to you.


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    3 people found this answer helpful.

  2. Qasim Ali 86 Reputation points
    2021-08-05T23:46:46.04+00:00
    2 people found this answer helpful.
    0 comments No comments

  3. Aswin A.k 6 Reputation points
    2021-08-06T06:29:28.883+00:00

    the sent message goes into your own Sent Items folder. By default, sent messages are stored in your own mailbox, not the shared mailbox and the
    Delegate sent item style


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