Cursor misalignment - Excel on Mac

Anonymous
2019-04-29T09:37:24+00:00

Hi,

I´ve seen several older post regarding mac users having trouble with the mouse cursor being misaligned in Excel - so that the mouse cursor marks one cell above where you point it etc.

As it looks in the other posts I´ve been reading, this problem was solved in updated Excel versions, but I got this problem recently, after buying a Office licence for my Macbook in February 2019.

Is there any way to solve this on recent versions? Normally, restarting the program solves the problem for some time, before it suddenly comes back.

I´m running Excel version 16.23 on a 2016 Macbook (OS Mojave). The product I purchased was called "Office Home & Student 2019".

Hope someone can help, as this is quite annoying!

Regards,

Ingunn

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2019-04-29T12:08:48+00:00

    Hi Ingunn,

    I have read your post carefully and I want to share with you my idea.

    As you said, the Cursor misalignment is always associated with version, so I suggest you downloading MAU 4.10 then open Excel, go to Help > Check for update.

    The latest version of Office for Home is 16.24, you could click HERE for details.

    If the issue still happen in the latest version, Please try Join the Office Insider Program and update Office to 16.25 version see if there is any improvement.

    Does the same issue happen in other office applications(like Word or PowerPoint)?

    Regards,

    Eric

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  2. Anonymous
    2019-04-30T08:33:57+00:00

    Hi Ingunn,

    If you need further help, you can post your latest condition.

    Regards,

    Eric

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  3. Anonymous
    2019-05-01T14:49:13+00:00

    Hi, Eric!

    Thank you for replying me so swiftly!

    I´ve now updated to the 16.24 version. Haven´t used it enough yet to see if the problem still occurs, I´ll let you know as soon as I´ve used it for some time.

    I don´t use Word and Powerpoint on a daily basis, and haven´t experienced the same issue there. But, as I use those applications quite seldom, I can´t tell you for certain.

    Regards,

    Ingunn

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  4. Anonymous
    2019-05-09T09:42:25+00:00

    Hi,

    A quick update: I´ve now used the new version (16.24) for a week or so, and I still experience the same issue in Excel. Closing the application and opening it again still solves the problem, before it suddenly comes back.

    I´ll try to join the Office Insider Program and download v.16.25.

    Regards,

    Ingunn

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  5. Anonymous
    2019-07-14T20:18:40+00:00

    I'm experiencing the same problem using Excel 16.26 on a latest-generation 27-inch iMac with a 3.6 GHz Core i9 and 64GB of RAM running Mojave 10.14.5. According to Microsoft AU there are no Excel updates available. I have 2 sheets open, one that I'm doing a lot of work on and one that I consult only occasionally, and I noticed that switching to my lesser-used sheet and back fixed the problem. My main sheet has a lot of merged cells, which could have something to do with it. I've only come across this problem-and-fix once, so I'll keep an eye out to see if it happens again,

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