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Sharepoint feature 'Open in Desktop App'

Anonymous
2020-03-23T20:58:06+00:00

I am unable to open a Word document from a team SharePoint folder using 'Open in Desktop App' on my own PC which is running Windows 10 and Office 2019.  A window opens that says 'https://word-edit.officeapps.com want to open this application.'  When I click Open, I am directed to Sign In.

If I use my business email address, it does not recognize my password.

If I use my personnel email, it does not even go to the password window but reverts back to Sign In.

An associate who is running Office 365 instead of Office 2019 does not have this problem.

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2020-03-26T23:29:37+00:00

    Hi Mike,

    Thanks for sharing updates with us.

    If there is any issue related with the Office applications, SharePoint online in the future, please feel free to post back in this community.

    We will be here for help.

    Best Regards,

    Waqas Muhammad

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