Hi Coastal,
My name is Riley and I'm an Independent Community Adviser. I'm also a regular Microsoft customer like yourself and I'd love to help you with your problem.
Is your Office 365 installation fully up to date?
Awaiting your reply.
Riley
Independent Community Adviser
Current Time Zone: Greenwich Mean Time
PLEASE NOTE: I'm usually helping several people at once, so please allow me some time to reply. Thank you for your patience.