SaRa install not working "sorry we can't' run the support and recovery assistant because it is already installed from a location on your network"

Anonymous
2020-07-28T18:08:03+00:00

Hi,

When I tried to launch SaRa install program, found at https://aka.ms/SaRa-Assisted, the program is directly showing an error "sorry we can't' run the support and recovery assistant because it is already installed from a location on your network". I searched for the program on my computer and found nothing. Nothing to desinstall in the settings app too.

Can you help me to find Registry key to delete or anything ?

Thanks

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  1. Anonymous
    2020-09-21T07:54:59+00:00

    I've had a similar problem.

    I modified uninstallation infomation and it worked. 

    Please type following command in command prompt on your user account with error.

    REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SaRA" /v "SaraInstalled" /t REG_SZ /d "0" /f

    Instead, You can remove entire the key from registry hive.

    These may help you to solve your problem.

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  2. Anonymous
    2020-11-23T21:53:35+00:00

    I've had a similar problem.

    I modified uninstallation infomation and it worked. 

    Please type following command in command prompt on your user account with error.

    REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SaRA" /v "SaraInstalled" /t REG_SZ /d "0" /f

    Instead, You can remove entire the key from registry hive.

    These may help you to solve your problem.

    I ran the code you recommended yet I cannot get beyond a message: "verifying application requirements. this may take a few moments"

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  3. Anonymous
    2020-09-30T13:46:04+00:00

    Thank you, it worked.

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  4. Anonymous
    2021-06-13T01:04:24+00:00

    Si me sirvio genial lo que hay que hacer es copiar todo el texto abrir abrir el CMD pegar y ejecutar y listo se resolvio el problema en estos momentos ya pude reinstalarlo... saludos Gracias

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  5. Anonymous
    2021-01-07T20:44:56+00:00

    Copied SaRA exe to c:\temp running locally, launch executable get DOS windows nothing else install never runs no error at all. I have run this installer from c:\temp on multiple machines any other suggestions, I did do the suggestion given made sure to reboot after changing registry same result.

    Any help greatly appreciate.

    Thanks

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